Frequently asked questions

Learn more about self storage in Arkansas City, Kansas

Making self storage simple.

We offer a variety of different storage units to fit your needs, so prices vary. Check out pricing and availability by clicking “units”.

To request a move-out, email info@myarkstorage.com from the email address on your rental account. Include your name, unit number, and move-out date, and provide advance notice as required by your rental agreement. Please add Move-Out Request in the subject line of your email.

Empty and sweep the unit, remove all trash, and leave the blue facility lock with the unit. Watch for your move-out confirmation email and contact management if you don’t receive it. Simply emptying the unit does not replace your written request. Rent is not prorated or refunded for early move-out.

This is a great question! It’s important to consider what you’re storing and how often you may need to access it. For example, if you’re using a storage unit to store business inventory or important documents, you may need a slightly larger unit in order to set it up more like a storeroom with shelving and pathways to gain easy access.

On the other hand, if you need a storage unit for long-term storage or for items you don’t access often, you can really pack in a lot into a smaller storage unit.

Need more Help? Feel free to contact us for more details. Our friendly staff can answer questions not found on our site or setup a time to visit the site in person and view various sizes of units to meet your storage needs to help you save space and money.

With your access code, you’ll be able to access your storage unit 24/7, year-round, even on holidays.

Our website makes it easy for you to manage all your payments online at any time. Set up automatic payments with a credit card or pay online and manage your account every month with our easy-to-use Customer Payment Portal.

We have 24/7 high-definition video surveillance with passcode-protected gates so your belongings are stored safely and securely.